Your Agreement
Service Guidelines
By engaging LUMINAR for holiday lights installation, you agree to comply with our terms outlined herein. Our team is dedicated to ensuring a smooth and satisfactory experience. Please read carefully as this outlines your responsibilities and our commitments to you. Should there be any concerns, reach out to us for clarification or assistance. We prioritize client satisfaction and will work towards resolving any issues effectively. These terms protect both parties and ensure that we deliver the best service possible.
Client Responsibilities
Clients are responsible for providing clear access to the premises where the holiday lights will be installed. This includes ensuring that pathways are clear and any potential obstructions are removed prior to the scheduled installation date. Additionally, it is beneficial for clients to communicate any specific preferences or design ideas they have in advance. LUMINAR strives to create a festive atmosphere that meets your vision, but we appreciate timely communication to avoid any misunderstandings. Extra charges may apply for excessive delays or additional requirements that arise during the installation process.
Installation Quality Assurance
At LUMINAR, our installation quality is top-notch. We guarantee that our team will handle all equipment with care, ensuring a professional setup that enhances the beauty of your home or business. Our experienced staff are trained to troubleshoot any issues on-site, maintaining a friendly and client-oriented approach. Should any complications arise after installation, please contact us within the warranty period, and we will promptly address any concerns to ensure complete satisfaction.